✉ We will email you to let you know:
✉ We will send a reminder 7 weeks before the end of your tariff
✉ We will send a reminder on the last day of your tariff
✉ We will send you an email on the day after your tariff has ended, to let you know you are now on our standard variable tariff, So Out of Contract. So Out of Contract is relatively cheap, and there are no exit fees. It will not be as cheap as our fixed tariff, so you will still be able to renew through the Renewal page of your online account at any time.
We cannot take out a contract on your behalf. Our contracts are subject to Terms & Conditions including early exit fees, so you must look over this yourself. It only takes a few clicks to read through all the information and renew yourself online.
No! If your renewal tariff is more expensive than your current tariff, we will of course let you finish the full 12 months of your cheaper tariff first, regardless of when you agree to renew. In fact, the renewal tariff on offer is subject to change, so if you like it, go for it! You’ll have a 14 day cooling off period if you change your mind.