Updating my details

It's easy to manage your energy account online. From the My Details section of your account you can,

  • Change your email address
  • Change your password
  • Add additional phone numbers to your account
  • Choose your favourite energy source
  • Update your communication preferences
  • Set up meter reading reminders

From the Payment Plan section of your account you can also,

  • Change your bank details
  • Change the amount/date of your Direct Debit payments

If you need to add an additional name to your account, remove a telephone number, or anything else, you'll need to get in touch with us to make these changes. See our Contact Us page for more information about how to get in touch.

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